Sunday, June 10, 2007

BEWARE - this happens to me

~~~When u purchase handphone set with shops, pls open the boxes and check all accessories and hanphone and make sure that it's local set, ie, not for other country's market~~~

I bought 3 sets of N73 from Singtel in Dec '06. After a few uses, my headset was deaf on one side. On 01 Apr '07, I finally make time to Nokia Care centre at Wheelock Place. They tell me that there's no stock and they will call me again when there's stock. 2 mths later on 07 Jun, they finally call me to say that my headset is available for collection. So on 10 Jun, I had to make time, no matter what other appointment I have (course my warranty would expire after this date), to collect the headset. After queueing for hours, they tell me that they cannot change my headset because my headset is not local set (it's in chinese). I should go back to my supplier.

Now I find this really ridiculous. Would you? (if they told me on 01 Apr, I would have thought it was a joke!!) The headset that I have, come with the handphone set that I bought from Singtel which is supplied by Nokia and they told me they cannot exchange the headset with me!!!!! I was so dumbfounded. I went back to Singtel. (Now, I go all the way from wheelock place to Westmall where I bought my handphone.) They told me that the headset they supplied is not what I have, holding in my hand. Now what can I do? Both side denied that they sell the headset to me. Both Nokia and Singtel logistic thinks that I bought this headset from somewhere else and ask them for exchange. How ridiculous can they get? Am I stupid or what? (Maybe they think that I am Stupid.) But may I ask, who would buy a headset (from flea market) and ask Nokia for replacement? Who would spend so much time queueing in Nokia and singtel shop on Sunday just to change a headset. I think I have better use of my time. (can go out shopping. It's GSS!.) Now Nokia does not want to change my not working headset, Singtel propose that I buy another headset and they would give me a discount. I mean who would want to buy another headset when you have 3 at home? Unless there are some crazy fellows who collects headset "haha". Don't you agree that it's so ridiculous.

Anyway, pls do check your box and make sure that all items is for local market. If not, there's no warranty for you (Now, this is really news to me). After being faithfuly Nokia and Singtel user for yrs, I get this problem. So unlucky. (maybe I forget to pray to my ancestors).

P/S: So ppl out there seeing an irritating gal playing music on handphone speaker, pls forgive me.